Veterinary Practice manager for 2 branches, Stevenage, Herts

Location Stevenage
Discipline: Practice Management and Area Management
Contact name: Louise Evans

Contact email: louise@brightleaf.co.uk
Job ref: 8404
Published: about 22 hours ago
Are you an organised, people-focused leader ready to make a real impact in a veterinary setting? We’re looking for a Practice Manager to help lead 2 practices in the Stevenage area into an exciting new chapter.
This part-time position (25 hours/week) offers the chance to work closely with a dedicated team, driving both operational success and a positive team culture across two busy, friendly clinics.
Your Role at a Glance
As Practice Manager, you’ll be instrumental in ensuring the smooth day-to-day running of the clinics. From overseeing operations and team development to supporting commercial performance, you’ll be at the heart of everything that keeps those practices thriving.
You’ll collaborate closely with the Lead Vet, ensuring they deliver the very best for clients, patients, and colleagues—while fostering a culture of support, care, and professionalism.
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What You’ll Be Doing
•    Champion exceptional client service and manage feedback to continuously improve the experience.
•    Oversee daily operations, including rota planning, cost management, and performance optimisation.
•    Ensure the highest standards of regulatory and operational compliance.
•    Support recruitment, onboarding, and development of team members.
•    Drive colleague engagement and team retention through effective communication and leadership.
•    Represent the practice in the community through outreach and local events.
•    Promote a happy, high-performing workplace culture.
Previous experience in a leadership or management role—veterinary, GP, dental, or similar practice setting ideal
Strong understanding of exceptional client care and its impact on outcomes
Knowledge of compliance and regulatory processes
Commercial acumen with experience in managing budgets, costs, and KPIs
Skilled in team planning, rota management, and efficient workflow practices
Excellent interpersonal and coaching skills to engage and develop your team
Confident using Microsoft Office and practice management systems
Strong numeracy and analytical skills
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What You’ll Get in Return
•    Health cash plan from day one (including dental, physio & optical)
•    24/7 Private GP service and counselling support
•    Life Assurance – 3x salary
•    5 weeks’ holiday + bank holidays, rising to 6 weeks with length of service
•    An additional ‘Day for You’ – a paid day off just for your wellbeing
•    Season Ticket Loan – interest free
•    Cycle to Work scheme
•    Staff discounts 
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If you’re ready to take on a rewarding leadership role in a supportive, compassionate environment, we’d love to hear from you.
To learn more about this exciting opportunity or wish to apply, please don't hesitate to contact Louise@brightleaf.co.uk or give us a call at 01422 433900. We are dedicated to assisting talented Small Animal Veterinary Surgeons and nurses like you in finding the ideal job.

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Bright Leaf Recruitment has been successfully placing highly skilled Small Animal Veterinary Surgeons and veterinary nurses in great roles across the United Kingdom, Dubai, and Australia since 2010. Trust our expertise and industry knowledge to help you find the perfect match for your career goals. Contact us today and take the next step towards a fulfilling career as a Small Animal Veterinary Surgeon or Nurse