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Quality Assurance Office - Part Time Home Based

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Steph Ward

Our client is a veterinary industry organisation who is looking for an experienced RVN to join them as a Quality Assurance Officer.

This is a part time role for 3 days per week, working from home but initially you will be based in the head office in Central London. The role will also include UK wide travel and some overnight stays, so must have a flexible working approach.

Key Responsibilities:
Approved Centres

  • Contribute to the risk assessment of Awarding Organisations (AOs) and Higher Education Institutions (HEIs), their linked centres
  • Undertake quality monitoring audits as deemed necessary
  • Sampling of AO/HEI assessment decisions
  • Provide developmental advice and support on regulatory requirements to AOs and HEIs, their linked centres and training practices
  • Contribute to visitor training and events
  • Represent client at presentations, conferences and external meetings as requested
  • Provide reports for the all external and internal committees

General

  • Facilitate communication to the public, the veterinary and related professions concerning veterinary nursing matters
  • Office quality assurance and procedures
  • Maintenance of personal professional competence
  • Provide cover for colleagues


Details of Responsibilities:
Licence to Practice Qualifications
Contribute to the risk assessment of Awarding Organisations (AOs) and Higher Education Institutions (HEIs) and their linked centres

  1. Assess delivery sites and identify potential risks in relation to Clients standards
  2. Apply measures to mitigate, reduce or remove risks
  3. Liaise with Directors and Managers to ensure that standards of provision are consistent nationally
  4. Maintain a risk register of Awarding Organisations and their Centres that informs quality assurance strategy

Undertake quality monitoring audits as deemed necessary

  1. Carry out external quality assurance audits to centres based on identified risks
  2. Carry out remote external quality assurance activities according to identified risks; including affiliated centres
  3. Judge a centre’s risk against client’s standards
  4. Provide an action plan for the AO/HEI to address any areas of non-compliance
  5. Complete external quality assurance reports following quality assurance activities
  6. Feedback to client on the effectiveness of the quality assurance arrangements within centres
  7. Arrange and service training events for AOs and HEIs
  8. Monitor related regulator activity, including QAA, OfS, Ofqual and Ofsted quality assurance reports

Sampling of AO/HEI assessment decisions

  1. Monitor assessment and internal quality assurance practices for client’s qualifications
  2. Sample assessment and internal quality assurance decisions made by the centre staff to ensure consistency and rigour against the qualification requirements
  3. Sample the assessment and internal quality assurance decisions made by the centre staff to ensure consistency across the centre’s assessment team
  4. Observe assessment of learners
  5. In conjunction with Managers, monitor the assessment processes within client’s organisation including the spot checks of examinations
  6. Provide an action plan for the AO/HEI to address any areas of non-compliance
  7. Complete external quality assurance reports following quality assurance activities
  8. Feedback to client on the effectiveness of the quality assurance arrangements within centres

Provide developmental advice and support on regulatory requirements to AO and HEIs and their linked centres

  1. Ensure that AOs and HEIs seeking to offer or offering veterinary nurse education and training are aware of the regulatory requirements for VN registration
  2. Provide advice and guidance to institutions on the development of suitable FE/HE qualifications and arrangements for their delivery and assessment

Contribute to visitor training and standardisation events

  1. In conjunction with the Qualifications Manager, ensure the provision of suitable initial and ongoing training for accreditation visitors and monitor its uptake. Address visitor developmental needs.
  2. Maintain and continually develop a pool of trained Veterinary Nursing accreditation visitors

Represent Client at presentations, conferences and external meetings

  1. Attend external quality assurance and standardisation events

Represent client at presentations, external meetings and conferences as required

  1. Provide reports for the Clients committee and other internal bodies
  2. Provide reports and recommendations on the outcome of accreditation events for ongoing qualifications
  3. Report on external examiner/advisor changes
  4. Provide quality monitoring reports in relation to the delivery of qualifications

General
Facilitate communication to the public, the veterinary professions concerning veterinary nursing matters

  1. Assist when required with communicating the work of the department within and outside the organisation, including keeping veterinary nursing related information up to date on the client’s website & intranet, updating leaflets, and contributing to newsletters and reports
  2. Represent client at external meetings, conferences and award ceremonies when required.

Office Quality Assurance and Procedures

  1. Assist with the compiling and updating of written procedures relating directly to your job


Maintain your competence

  1. You must maintain, and keep a record of, your continued professional development in relation to your role and its required qualifications
  2. Liaise with the manager with regard to requirements for your development and training


Provision of cover for colleagues

  1. You are expected to work very closely with the directors and managers
  2. You will be expected to provide cover for colleagues during holiday and sickness periods and to provide assistance with the general functions of the Veterinary Nursing Department as deemed necessary by the Director of Veterinary Nursing


Person Specification:

  • Registered Veterinary Nurse
  • Familiarity with the principles of professional regulation
  • Knowledge and experience of regulatory frameworks and implementing quality assurance systems
  • Familiarity with the work and policies of FE and HE related national agencies/government bodies (eg. funding agencies, Ofqual)
  • CPD undertaken in accordance with RCVS requirement
  • Knowledge and experience of current national veterinary nursing standards
  • Ability to interpret a large amount of complex information and identify significant issues
  • Good problem-solving abilities, along with excellent written English and good communication skills
  • Diplomacy when dealing with sensitive issues, ability to provide constructive criticism, courteous manner and discretion in confidential matters
  • Work well within a team an enthuse others

Not all of our roles are on our website, so if you are looking to move jobs, please get in touch to discuss your options.
If you would like to apply then please contact Steph@brightleaf.co.uk or give me a call on 01422 433900.

If this vacancy isn’t quite right for you, please visit www.brightleaf.co.uk to view a full list of our current vacancies. You can also sign up for email alerts to receive news of new vacancies the second they are posted.

Bright Leaf Recruitment is a recruitment agency specialising in veterinary recruitment. We have been placing exceptional veterinary surgeons and veterinary nurses in great roles around the United Kingdom, Dubai and Australia since 2010. Our team of expert recruiters have over two decades of experience in the veterinary recruitment industry.

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