Our client is a multi-site practice just 30 minutes drive South of Birmingham. The group of three practices are looking for an experienced Senior Vet or Clinical Director to join their team.
Reporting to the Clinical Directors, you would provide ongoing support in the running of the practice. You would assist in the efficient running of the practice and ensuring all communication and clinical protocols are delivered and maintained. You must lead by example and practice high standards of service in the medical and surgical treatment of animals. You must support and maintain a good working atmosphere and cultivate respect between all staff.
- To attend Clinical Directors meetings 1-2 times a month
- To oversee nursing care within the surgery and work with the Head Nurse on staffing or work issues. Be aware of nurse training requirements and how individual trainees fit into the work of the practice
- To consistently adhere to practice core values whilst confidently able to support team members in delivering these values
- To attend and provide support at monthly practice meetings
- In conjunction with Clinical Directors, to research, develop and implement new approaches to treatment, surgery and laboratory investigations
- Demonstrate a positive approach to change whilst cascading key Practice information to staff teams
- Manage available budget and resources in accordance with the established systems and procedures
- Authorise direct claims, refunds & credits, discretionary discounts and deferred payments within the agreed parameters of the Clinical Directors
- Support the reception & clinical teams in responding to customer complaints, ensuring they are promptly dealt with, in conjunction with the Practice Manager for resolution where appropriate
- Take responsibility for the safety of clients and staff within the practice when animals are being handled or treated. Ensure that appropriate restraint (chemical if necessary) is employed
- Ensure familiarity with the Health and Safety Policy including codes of practice and risk assessments
- Ensure compliance with correct procedures during radiography including the use of monitoring badges and compliance with COSHH guidelines in the dispensing and handling of all drugs
- Proactively attend to actual or potential risks around the Practice, with the support from Clinical Directors
- Excellent communication skills required to respond to clients’ calls, queries or issues in a timely manner
- Ensure clients are aware of the estimated costs of treatment, have been given options and a recommended course of action as stated in the RCVS Guide to Professional Conduct thereby not exposing the client to unnecessary expenditure
- Ensure the appropriate invoicing of all clinical cases
- To assist Clinical Directors in the interview and appointment of new vets
- To help the Practice Manager when dealing with rotas – organising CPD cover, sickness and holidays
You will be based the majority of the time at the main hospital site and will additionally spend some time at one of the two local branches close by. As one of the Clinical Directors you must be open to getting to know and spending time in all sites, so that you are able provide good managerial knowledge and support. The team is made up with 10 vets, 20+ nurses and additional support staff.
The team is made up of 10 vets and there is an additional team of 3 vets who cover the night duties. This provides an excellent service to clients and their animals without you having to cover any of the night rota. The team of vets has been very stable and six of them have been at the practice for over 10 years.
This is a full-time role for 4 days per week, weekends are on a 1.5:7 rota. Within a seven-week period you will be required to work a full weekend and additional Saturday. The team have interests in diagnostics, exotics, rabbits and have a vet who is in the middle of a exotic certificate and a vet who is studying for a MSC in Advanced Clinical Practice. You must be an excellent communicator and be happy to support less experienced vets and nurses whilst working in practice.
You will work closely with the other Clinical Directors, your veterinary colleagues and the management team, as well as all other support staff within the practice in order to provide the highest standards of professional care and service to clients and their animals. You will be happy to assume responsibility for surgical and medical cases whilst complying with the practice’s policies and protocols and ensuring all cases are written up in full on a daily basis. You must maintain a positive working relationship with colleagues, customers to promote and build the reputation of the practice.
For more information on this role or if you would like to apply then please contact [email protected]
or give me a call on 01422 433900.
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Bright Leaf Recruitment is a recruitment agency specialising in veterinary recruitment. We have been placing exceptional veterinary surgeons and veterinary nurses in great roles around the United Kingdom, Dubai and Australia since 2010. Our team of expert recruiters
have over two decades of experience in the veterinary recruitment industry.
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