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Practice Manager

South East
Veterinary Surgeon:
Veterinary Nurse:
Other Veterinary Positions:
Veterinary Operations Jobs
Contract Type:
£30,000 to £35,000 per annum
Salary Description:
30000-35000 Per Annum Compoany Pension, Holidays
Job Ref:

Our client is a veterinary practice in the Southampton area and they are looking for a practice manager to join their team. This role allows the clinical team to focus on client and patient care. This is a fantastic opportunity to be a key member of the management team in this exciting business. Opportunities for progression are excellent.
Working across multiple sites you will be responsible for all non-clinical areas of the business. Whilst veterinary experience is not required, a proven track record of business management is. An understanding of the pet owning public would be useful.
Responsibilities by area include, but are not restricted to:

Benefits Include:
£30-35,000 Salary
25 days holiday
High street shopping discounts, cycle to work, reduced gym membership, childcare vouchers and staff pet discounts


* To ensure that all support functions within the practice run effectively at all times through clear communication, leadership and management.
* To ensure that an adequate non-clinical staff rota is maintained in line with the business needs.
* To ensure adequate training is provided to all non-clinical staff to enable them to perform their duties to a high standard at all times.
* To ensure that the cash security and data protection processes are maintained at all times
* Banking in line with group policy and covered by insurance levels
* To ensure that all staff appraisals are carried out on a regular basis
* To ensure that all Employee Relations issues are managed with HR Support according to the Company Policies and Procedures.
* To ensure the co-ordination of the maintenance and repair of the premises, using preferred contractors where possible
* To liaise with the Business Support Manager and colleagues at Head Office to ensure effective communication, co-ordination and co-operation

Office Management

* Office and consumables stock and equipment purchase and control
* Telecommunications and computer upgrades and general maintenance and support.
* Full understanding of the IT equipment and working processes to ensure a fully functioning access for all staff at all times
* Training all staff on the use of the ICT equipment and systems.
* Liaise with tradesmen to arrange repairs and minor alterations to practice premises.
* Vet system administrator
* General knowledge and understanding of all Microsoft packages and other systems used within the Group
* Ensure all insurance policies are kept current at all times.
* Responsible for the integrity of the PMS system and the financial controls surrounding write off and credit note issuing
* Carry out daily PMS backups

Finance Management:

* Have a basic understanding of bookkeeping
* Monitor and report banking, income and expenditure.
* Request capex spends as required
* Process invoices and delivery notes in accordance to group policy and procedure
* Monitor debtors by dealing with overdue account collection through small claims court processes and setting up repayment agreements.
* Complete pet insurance claims and deal with instalment queries.
* Identify and monitor turnover and other performance trends.
* Responsible for stocktake process and controls and appropriate level of stock held and reordering

Staff Management:

* Responsible for motivating and organising non-clinical staff as required by the Principals
* Recruiting according to Group Policy and procedures
* Preparat

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